Understand the reasons behind negative reactions during conflict and the three common ways people react.
☑ Improved Relationships
☑ Better Emotional Regulation
☑ Efficient Conflict Resolution
☾☼ Best used when you are looking to improve communication skills, or whenever you have a 5 minute break.
✎ Pro Tip: Take a moment to put yourself in the other person's shoes and genuinely try to understand their perspective and emotions. By demonstrating empathy, you create a safe space for open and constructive communication, which can lead to a more effective resolution of the conflict.